Elder Financial Abuse for Customer Service Representative passport and other emerging technologies are

and other emerging technologies are transforming how financial institutions operate—while introducing new operational and security challenges

Define the bank responsibilities to customers regarding the regulations

During this program

and investment products

What does this mean for the long-time focus on UDAAP and what the CFPB previously called “junk fees”

Elder Financial Abuse for Customer Service Representative passport and other emerging technologies areCourse Overview: This course is designed for staff who need an understanding of Elder Financial Abuse, and their role in preventing it. Learning Objectives Recognize the warning signs of elder financial abuse List strategies for responding to suspicious behavior Explain the importance of following internal procedures Audience: Customer Service Representatives Length of Course: This course takes approximately 30 minutes to complete. *This course does