Understanding the various motivations that drive customer behaviors helps customer-facing employees learn how to tailor their approach based on the customer’s needs
as well as morale and productivity
including how to recruit the best people who will lead by example
This DVD contains both and English and Spanish version
like a trip over an unsecured rug or slip on a slick surface
Distracted Driving: Making the Correct Choice Off-the-Job Safety Understanding the various motivations thatIn today's busy world, distractions are everywhere, especially behind the wheel. Phones, iPods, texting, talking, directions from a GPS, they are all distractions. The temptation to use these devices behind the wheel is very real. This program identifies these hazards, exposes the dangers they present and offers practical advice on how to remain focused behind the wheel. Statistics show that up to 63% of all motor vehicle crashes are due in whole, or